Powering IT Transformation with Office 365

All right, folks, let’s go ahead and get started My name is Michael Kophs I’m in Office Marketing, back in Redmond, Washington I work on a team where our core responsibilities are IT Pro customer and partner readiness So we work on tools, we work on events, we work on labs, online materials, anything to get you ready to deploy and use Office 365 I’m also with Ben Ben, why don’t you introduce yourself They just saw you at the keynote >> Yeah, I’m still Ben Walters, the guy you saw on stage at the keynote I’m also on the Office Marketing team And my job is basically to be able to show you these products So, really excited to be able to show you a little bit more than what we had in the keynote this morning So, yeah, we can hopefully get you excited about some of the things we have coming for Office 365 >> Absolutely So, yeah, today we are just going to dive in to just the core features, functionality, and message of Office 365 What is Office 365? How has it changed? Specifically, over the past 6 to 12 months First, I want to ask the audience This really helps us in where we take this presentation How many of you are currently using Office 365? Right, so that’s certainly what we figured We go around the world giving this presentation and I would say this is certainly the largest percentage As Jason said in the keynote over 70 million customers And so it’s definitely fully penetrated, have a ton of customers So really what we want you to focus on is what are you using in Office 365 Typically most customers we talk to, there’s certainly a potential to use more, to understand our latest innovation Starting with IT, make you aware of all the great features and functionality around productivity And then having you relay that functionality to your users, to your organization, make sure everybody takes advantage And really leverage and realize your investment as an organization into Office 365 So Jason talked about the core pillars of Microsoft We’re gonna focus obviously on reinventing productivity in business process That’s Ben and I’s specialty, so let’s dive deep into what that really means So Office 365, this was on the slide in the keynote but it really is the most complete, secure cloud productivity solution out there to empower your employees We truly believe that If you look at the core pillars authoring All of us in this room are Office users, Word, Excel, PowerPoint, OneNote, to a certain degree Ben’s gonna show you a lot of the new features that we’ve invested in those familiar Office applications that you know so well I guarantee he shows you some features that you probably weren’t aware of Some that are in the process of hitting your tenant Chances are you haven’t it yet but certainly features that will come to your tenant If not now, very soon Mail and social is another key pillar We’ve all, most of us are using Office 365 for mail Yammer has been part of Office 365 for some time and I’ll talk about certain reasons on why you would wanna have workloads on email Or maybe you wanna have workloads on Yammer, maybe on SharePoint Microsoft Teams Typical conversation I have with customers is there is some confusion on when to use what and so we’ll dive into that a little bit We also have sessions throughout the week that I’ll share where we will dive deeper We’ll have presenters dive deeper into each of those specific areas Like sites and content management, that’s with SharePoint, OneDrive, Delve Being able to surface information across Office 365 Of course the whole meeting platform, chat, voice with Skype and Teams Hopefully after these two days, if you’re not familiar with Microsoft Teams, you will be And you’ll see how it fits into your organization You’ll see how it will work alongside the rest of the Office 365 suite, including Skype And then of course there’s the analytics layer Huge investment there During the keynote, you probably heard a lot about intelligence We have a significant intelligence layer on top of Office 365 We’ve got some great Power BI add-ins to help you track how you’re using it, how your organization is using Office 365

And then Ben showed you in the keynote demo, MyAnalytics That’s the intelligence on your personal productivity Built for hyper-scale You saw the Azure regions that Jason talked about in the keynote Here are our major Office 365 regions across the globe Depending on where you’re located, your billing address, that’s the Office 365 region that you’re put in for your organization Different from Azure where you can actually go into Azure and choose where to put your servers Over 300 billion user authentications, 200 billion emails, a ton of Skype meetings And just a whole lot of stored data, so as you can see Office 365 is here, it’s absolutely a core investment of Microsoft’s Jason mentioned the uptime, our SLA is three nines We operate more around that close to four nines, 99.98 uptime And we’re constantly improving our messaging back to customers on uptime Adding improvements, for example, to your monitoring dashboards where you can see all the, service health dashboard where you can see all services running in your org We’re investing heavily on making that a much more personal view where you could see your data center and actually the servers in our data center that matter to you, as opposed to just that overall, general view And of course, as Jason mentioned, 70 million active commercial Office 365 users A few of that 70 million are in this room We want to make sure you’re leveraging that investment, and using all these great features and functionality, and really knowing about the latest and greatest So, we’ve broken down Office 365 into four major categories We’ll talk about the core collaboration tools Obviously, mobility is huge, Ben showed you a great mobility demo We’ll talk about anywhere, anytime access Intelligence What does intelligence mean on Office 365? Ben will share more intelligence features built within the application And then, of course, none of those three items matter unless you obviously trust the service, right? So think of that fourth pillar of trust applying to the previous three So let’s start with collaboration I’ll just give you a brief overview of our story Keep in mind throughout the next two days, starting right after this session We have breakout sessions that dive deep into each one of these workloads And at the end of the presentation, I’ll share with you that schedule So, like Jason said, collaboration is key It’s more important that it ever has been We are asked to work with so many different teams, inside and outside our organization I think that’s extremely common So we need to build a set of tools that aligns with that need So if you look at our needs on this slide Our needs are obviously, you know everyone needs email, site and content management We need to work on our documents and work on documents together Share documents How often are we working on a PowerPoint presentation, a Word presentation, and we need someone else’s input? Right? Because that’s just becoming a standard way to work We work better together Voice, video, and meetings These are all just needs within an organization, right? That enterprise social, connecting with everyone in your org, especially if you’re with a large enterprise How do you break down those silos, so you’re able to quickly just get a pulse of your company, see what other groups are doing without much structure? We’ll talk about that, and then of course chat-based workspace That need is obviously filled by our new offering, Microsoft Teams So Office 365 brings all these together Prior to Office 365, or if you’re not fully in on Office 365, you might have various tools serving these needs that we have outlined here What’s great about Office 365, it’s all integrated, working together You have cross solution integrations For example, I can be working in a PowerPoint presentation and I can click on a button to quickly convert that into a chat in a meeting with the other people who are also working in that PowerPoint presentation at the same time So really cross application, cross service collaboration and

another big part or I’ll start with the first big part of our collaboration story is Microsoft team It’s brand new, we have a session coming up I can’t remember if it’s today or tomorrow, but I’ll share it at the end of the presentation Microsoft Teams is our chat based workspace for Office 365 Ben showed you what it really does First and foremost, it allows me to chat with my colleagues We’re used to doing it in Skype, so does Teams replace Skype In a lot of instances, it can If you’re running Skype and then you install Teams, your chats will start coming to your Teams and then stop coming to your Skype And then you can actually make it, so you’re getting them on both if you’re not quite into Teams So it’s really up for you to decide, but as you start using Teams, you’ll start creating those channels that Ben showed you, specific to each project You could have specific conversations that are user-based Meaning, I don’t just start a conversation with two of my colleagues in the ChatSpace, but I’ll start the conversation within that specific channel within that project and then that history always stays right within that project Anytime somebody wants to go in and check out that project, they can contribute to that conversation They can go in and see a history of that conversation The conversation is real time, that’s why we call it persistent chat and what’s great about Teams is the integration If I am in Outlook, we are familiar with using groups I believe Ben is gonna show you our methodology around groups Don’t think of groups as a product, it is basically, think of it as like the glue that ties everything together I’ll create or IT will create a group within Outlook I’ll open up Outlook I’ll see that group in the place where historically I’ve seen like public folders, for example, or the next generation was site mail boxes within my Outlook A place in Outlook where I can collaborate Now, it is your group What’s great about the group is when I log in to Teams, those groups that I have in Outlook are right there in my team So, I can build upon that experience Maybe I’m collaborating in Outlook, but I want to go to my Teams and I’ll have that same content, but I’ll be able to leverage the features of Microsoft Teams when I’m in the channel for that group So moving on on our collaboration story, we have SharePoint, of course Probably many of you in the room are familiar with SharePoint specialized in SharePoint, typically for sharing files, storing files, SharePoint works hand in hand with OneDrives Like OneDrives for that personal sharing experience where I will sync my files from my own computer up into OneDrive and I have that peace of mind that my files are always on OneDrive I can access them from any device I can access them from someone else’s computer If I just log into my Office 365, a kiosk computer from my phone access them from pretty much anywhere SharePoint’s also an open and connected platform So, we’ve made huge investments in connecting into SharePoint If you’re familiar with the Office app story, you can go in, you can download add-ins for SharePoint, third party add-ins like maybe a Nintex workflow If you really wanna go beyond what SharePoint offers in workflows, you could use rich third party applications built right on top of SharePoint So they’re not built using the code of SharePoint, but they just lie right on top Why is that important? Because when we upgrade SharePoint on the back-end, we add a new version, those apps keep on working Before we had the Solution Gallery in SharePoint that leveraged the code of SharePoint, we scrapped that model Because when we did do updates, it tended to break those third party apps So also huge investment in SharePoint is in intelligence, surfacing data There’s so much data out there, especially on SharePoint So if I can log in to SharePoint and instead of clicking on my SharePoint icon and just seeing our corporate Intranet, for example, I will just see the sites that I visit regularly Based on sites that I visit, it will make recommendations on sites that I might wanna visit or I can go in and tag certain sites just to show up on that You’ll see the screenshot there on that dashboard of what’s important to me, because depending on your org size I mean, you could have hundreds if not thousands of different

SharePoint sites and resources throughout the organization that you may need to access So, it’s important to service the stuff that’s important to you Smarter email and calendaring with Outlook Huge, huge investment in collaboration on Outlook Ben showed you the focus inbox There’s cloud attachments, not sure if you’ve noticed that feature When you go to attach a file from your OneDrive, it gives you an attachment It’s great for some of our employees that are resistant to the cloud and the way they’re gonna send documents is over email and you can’t change them, they’re always gonna do that They’re always gonna complain when they have a really big attachment and they can’t get it to the email system But if it’s on their OneDrive, they attached it It feels like they’re attaching a file, but it’s actually got a little cloud icon on it and it’s really just a holder for that file living on SharePoint or OneDrive So, everybody’s happy At mentions are built within Outlook now We use it at Microsoft, hugely useful if I’m calling out people I just at mention them within the text, within the body of that email And then when somebody sends me an email, I can just see where my name is highlighted I’ve been mentioned, I know I probably have an action item Also, I mentioned groups being integrated as well OneDrive, still a huge investment We’ve had a lot of challenges with OneDrive and I would say with our next generation client, a lot of those challenges have been solved with OneDrive Our goal is to just have a seamless sink experience from our computer up into OneDrive Make it as easy as possible really for you to collaborate on OneDrive First, you need the piece of mind to know that your files are up there And if something happens to your computer, it doesn’t matter You can simply just spin up a new computer, sink your OneDrive, but also give you the ability to easily share files with your colleagues Sometimes, it can be so difficult to get a big presentation over to someone else to review whether they’re internal or external and there’s that integration built right within the Office apps So when I’m working on a presentation and wanna share it with my manager on PowerPoint, I’ll simply go into PowerPoint and hit Share in the upper right-hand corner Type in my manager’s name and he has the presentation It’s all handled behind the scenes He sent a link to OneDrive and everybody’s happy, and it was very little effort on my part Cloud communications with Skype Huge investments that you’re probably familiar with Over the past year, year and a half on the Skype platform, we have sessions There’s actually, probably most of the UC people are probably in another general session running right now that we had specifically for Skype, but just know With Skype, we have that, it’s always had VoIP Anyone showing presence in Skype, you can do a voice over IP call But now, we have PSTN integration available in the US So you can make those spin up your Skype client, type in a phone number and call outside of the Skype network through the PSTN network We partner with several communication providers to make that happen and it is part of our E5 SKU, and available stand alone now, and available in the US Investments on web conferencing, cloud PBX We’re starting this journey I’m not sure a lot of companies have started this yet, but we’re starting a journey of really leveraging the cloud as our PBX Most of us in the room, you’re in organizations, you already have a PBX, but we do have a hybrid model where you could start trying out cloud PBX in Office 365 Basically, it’s a full functioning PBX solution in the cloud So if you don’t have anything on-premises, you have PSTN connectivity through our PSTN service on Skype You really could have a purely cloud phone system The reality is most of our customers are connecting their existing phone systems We’re on-boarding some user systems up You’re doing that Skype hybrid connection up in the cloud PBX and starting to leverage really the cloud for making their phone calls Something else I wanna call out, Meeting Broadcast That’s a new service that we have A lot of us have probably had really large Skype meetings where it sometimes can be difficult to manage where you have 240 people joined and somebody’s unmuted, and driving in their car Their dog’s barking, the doorbell rang With Meeting Broadcast, it’s all browser-based and you can have up to 10,000 participants And basically, there’s a Skype client for the presenters, but

the attendees just are streaming, right? Up to 10,000, so we use that for some of our internal webinars at Microsoft It’s a great solution that allows you that It’s scalable for up to 10,000 right now And then, of course, there’s the Skype across device story We have continued investment in really cool Skype devices out there through various UC vendors, in-app integration, right? We’re investing in integrating Skype into all the Office apps and have that open API for you to place your Skype buttons to make those phone calls in other apps as well Mobile apps, huge investment there Whether you’re on Android, Windows Phones, iOS, to be able to just quickly join that Skype meeting I know I’m using it, Ben’s using it And a lot of you are probably using the Skype mobile apps in-room system So really cool conference room systems that we’ve recently released And we have this internally, at Microsoft you can walk into a conference room, the system’s there, your meeting is on the system cuz you booked the conference room You just press a button and you’re joining your meeting, right? The conference system is joining the meeting So, before what did we do? We brought our laptop, we had to connect and I had to use my laptop to run the meeting The conference system does that now So, hugely beneficial, gives us a lot of flexibility in scheduling our meetings To round out collaboration, there’s Yammer We’re still heavily invested in Yammer Common question is, okay you’ve got a lot of collaboration solutions, when do I use Yammer? Typically when I talk to customers, the way I see them using it is really that openness Open team discussion, everyone pretty much has the same access We just go in, we post, we collaborate, we have conversations, we help each other out It really is designed to cross departments, go across teams, so everybody’s sharing information We’re still heavy users in Microsoft A lot of orgs use it as their knowledge base, right? You go into Yammer and you have a customer engagement, you’ll post some best practices there just to solicit feedbacks from colleagues across the company And a lot of folks, a lot of leadership say its a great platform for them to gauge the pulse of their company Just to see what’s going on, what’s happening in the general sentiment across the board So, I talked about collaboration and Ben is gonna do a quick demo on collaboration, then we’ll dive into intelligence >> Okay, so let’s flick over here and let’s not do mail, I can do mail on-, let’s do mail, why not? So, I’m gonna go through a couple of things and I’ll call this out None of these demos are related They’re more me showing you some of the cool things that we have And one of the first things I wanted to show you, I showed you in the keynote how Outlook takes action cards on the phone, makes it easier to process your email I wanted to quickly step over to the Outlook client and show you exactly how that works once we scale that up to a full-blown client This is that same email I showed you this morning during the keynote, and you can see here that I have that same action card experience First of all as I move up to that full desktop experience So I can see all my flight information, I have those same actions that I had in there before So if I want to go straight to the Delta website and check in, I can do that The beauty of this is that it doesn’t matter what device I’m on, because mobility is not just about being on a small device It’s about me being able to move from this device to my Surface, to my desktop PC, to a tablet, to an iPad, to whatever the device is I want to work on Having that experience follow me in a way that makes sense for that screen size And so, this is something that helps me to get through that email quicker and allows me to then be able to work with others as well more effectively at the same time The other thing I wanted to call attention to is, as Mike said, we have this concept of Office 365 groups, or I think it’s officially named Outlook groups now We have Microsoft Teams, and we have Yammer We also have SharePoint, and one of the questions we tend to get a lot of is what do I use when, and where does all this kinda mix in together Now groups is really kinda the foundational piece of technology that powers a lot of the experiences we’re seeing now And so, groups, first of all, showed up within the Outlook Client You can see here, I have a bunch of groups that I’m a member of here, for marketing campaigns and mobile device marketing and online marketing and those kind of things And you can see I have the conversations that sit within this group and the information that sits in there as well I mean, in addition to that I also have access to, as part of that group a shared calendar, shared files and a shared notebook And this is really key because when we think about bringing a group of people together they have those shared resources they wanna work on And the other reason that’s key is that as I move over the teams here and I go through and create new teams

If you have a look across the top of my current chat for this channel, you’ll notice I have Conversations, Files, and Notes, which is leveraging that groups platform in the background So this is the same groups infrastructure that Teams has built on Which means it’s using the same security and the same uptime and backup and all those kind of things that we have within the Office 365 platform that groups takes advantage of And the reason we have that kind of foundation available in multiple areas is we’re aware of the fact that not everyone works the same There isn’t a silver bullet solution that you can put into an organization and say, everyone’s gonna work this way now Because you always have that group of noisy people, well that one really noisy person who says, but I don’t wanna work like that And so, the reason we have these tools is so people can work more effectively in the way they like to work Now we’re in Teams, let me take a little bit of time to talk about some of the other things I didn’t get to talk about this morning That set Teams apart, or set Microsoft Teams apart as a chat based workspace Now I talked about the left rail and integrations with Skype, and how we have teams, and channels within those teams But again, coming back to these tabs at the top, these tabs across the top are all customizable When I first create a new channel I get a Conversation, Files and Notes tab But I can also put up my own custom tabs up here as well And so, for example, what I have here in this channel specifically, we’re looking in an arts and media festival And I can actually publish up a file that’s sitting within One Drive as a tab so people can easily see things like where the event budget’s at I can also connect into Power BI, Planner, Word documents, and those kind of things And we’re actually working with a number of vendors out there as well So people in the likes of, I’m trying to think of a name off the top of my head now, Zendesk and those kind of areas So you can put ticketing systems within the Teams experience as well on your own custom tabs And so this can be completely extended to include your own line of business applications if need be as well In addition to that, we also have a concept of what we call Connectors And so, we have extended experiences with tabs across the top And we have connectors that allow you to have access to all of the connectors that we have for the Outlook experience today To be able to do things, like bring information back into your team For example, in this scenario where we have an arts and media festival I could add a Twitter connector to be able to track hashtags and get social sentiment right back into my team, without people having to go out and source that information And have that connector post directly into my team and authorize that So another great way to be able to extend that experience and provide an area for people to be able to work together more effectively Now, Teams is a great way to bring people together to work more effectively And one of the big questions we’ve gotten since launching this product is well, what about Yammer? And so, Yammer is still here, it’s not going away And it’s still the way I tend to think about Yammer is, Yammer is more an all encompassing organizational threaded conversation environment And I guess the best way to think about this is, when I have a question and I don’t know who knows the answer, that’s where Yammer comes into play When I wanna post this app, but I don’t wanna do the old company email that ends up in a mail storm with people hitting reply all I can put that into Yammer and have all of the subject matter experts within the company be able to come back to that and have those conversations back Now of course there is the profitability to be able to run a group within this and a team within Yammer as well and be able to build in a private area for people to work And we don’t want to disable that because we want people who work that way to be able to continue to work that way and also have the benefits of Teams So these are some of the ways that we’re bringing people together to be able to collaborate more effectively All right, I’m gonna jump back to you and we’ll move over, I can >> Thank you Ben All right, so let’s tackle mobility and then we’ll get into intelligence Obviously, we’ve made a lot of points, Ben’s shown a lot of features about that mobile experience Mentioned Outlook is the highest rated app How many are using, on your mobile device, the Outlook app to manage your email Right, so not surprising, it’s excellent And we’re hugely invested, as Ben showed, in improving that And you noticed with Outlook, right, and mobility, it just looks and feels like your Outlook, if you go to Outlook web app, that looks and feels like Outlook If you even go to Outlook.com, your consumer email, that looks and feels like Outlook So we’re really going, striving for consistency around that You know it’s a huge focus, it’s always a main pillar just to be able to access your stuff, anywhere, anytime, from any device, right? Computer, kiosk computer, mobile device, tablet And so, we have a huge investment there Here you’ll just see some of the look and feel of that Outlook experience

I think Ben did a better job in the keynote demo Showing off what that looks like Of course, you can connect all of your accounts I know in my Outlook app I have a hotmail account I have a gmail account I have my Microsoft Business Office 365 account I have views where I can get all email All in one inbox or depending on what I’m doing I’ll go into just a view of my work email during the work day So per productivity anywhere, that means we have to make that familiar application, PowerPoint, Word, Excel, it needs to work and it needs to show me all the details because trust me, we have a lot of investments in those applications in terms of adding pictures, charts, different graphics It has to render on every device and I think we’ve done a really good job making sure my PowerPoint that I built for the presentation on my computer, I can quickly review that while I’m in the cab on the way to the presentation on my mobile device And that’s typically, I’ll go into email I’ll open it up I’ll go into my OneDrive I’ll open it up and I will review my Office documents I can even edit them on the device And then of course, there’s a huge investment in the online version Of that Office Suite, Excel Online, PowerPoint Online, right? And it’s getting better and better A lot of us, I would guarantee, are still when push comes to shove we use the clients, right? The client’s not going anywhere We all love our clients, has a ton of functionality, but we are continually improving that Online experience as well, and adding more features, and more functionality Because in that access anytime anywhere model, there might be times where I don’t have access to my clients I don’t wanna install the full client, but I need to be productive Jason talked about enterprise mobility plus security It’s a huge story It’s a huge companion solution with Office 365, right If you’re on Office 365, you’re leveraging managing all the benefits of productivity, you’re gonna have to secure that investment Often times when I was in the field, our sales people, when we sell Office 365, we always recommend you need to have EMS accompanying it So you can secure that investment and it’s not just putting a policy on iphones that requires you to log or [INAUDIBLE] put in a code when you get on your phone Yes, it will do that, but it’s also taking it to the application level I think Jason mentioned this in the keynote But being able to log in to Office 365 on your phone, open up a company Word document that has a policy assigned to it and then I copy and paste from that Word document I try to go and paste it into my Gmail, mail and it won’t do it. Why? Because the policy is there It will let me paste it into my corporate email but not my consumer personal email And so we can really get granular in our control of these devices, iPads, tablets, phones of all form factors We could also control applications, we can publish applications, make them available to download, recommended applications, that’s using the Intune part of the VMS Enterprise Mobility Suite So let’s talk about intelligence, and we’ll spend a little time on this and I know Ben is gonna show some cool intelligence features Because it is a huge investment for us, and I would say this is one of more recent investments And so we have a lot to share, that I would guess is new to you So that means behind the scenes artificial intelligence, AI, Machine Learning It doesn’t mean, if you’re on Office 365 you don’t have to become a machine learning expert That’s more of the Azure side of things, but just know that we are using those services for Office 365 Basically, to serve this content to you Make it easier for you to be productive We use something called the Microsoft Graph What is the Microsoft Graph? It’s not something you really need to be concerned with, but think of it as the behind of scenes Machine learning platform that really goes out and analyzes all of Office 365, right And it connects through edges and nodes It connects every detail, every document on Office 365 conversations and it links them together, and services results to you through applications like Delve in my analytics So speaking of Delve I believe we saw a little bit of Delve

I used Delve in my role, really to see what others are working on instead of reaching out to Ben, and asking, hey where’s that document you said you were working on? I’d love it if you could share it with me I will go into Delve, I will go click on Ben because he is listed as one of my frequent collaborators I’ll click on his Delve account and I will see the latest documents he’s working on, right? Invasive? It can be, but these are all documents that he has shared publicly So these are open for anyone to view If Ben wants to restrict access to those documents, obviously they will not show up But you can gain a lot of insights, save a lot of time, right? That’s what’s important? Saving time? I don’t have to reach out, find Ben and ask him to email me a link to the document So hugely beneficial, that’s one of our newest solutions It’s right in your Office 365 tenant So certainly be sure to check it out Ben showed my analytics In the key note demo, so I won’t really dive more into that but again, it’s tracking that personal productivity It’s for your own benefit, right And not being reviewed by your manager He’s not looking and saying geez Mike you only worked five hours of overtime this week No, this is for my own productivity Help me balance my work life and also really just help me Really at Microsoft the big problem is too many meetings So it helps me understand how much time I’m spending in meetings When I’m in a meeting, I’m typically not doing work But intelligence isn’t just with my analytics and Delve is also built right into the app, right? Into the apps, Benj showed in the key note, you showed quick starter with PowerPoint, that’s intelligence, right? There’s a bunch of other features I think he’s gonna show in his demo >> Like a PowerPoint designer Just quickly helping you design You take those boring slides, Word PowerPoint, zoom Chances are you haven’t heard of these features and they are right built in within PowerPoint, so it’s a super cool and hopefully you will leave with that today And then of course, there is the whole insights layer with really our BI model, right? Power BI with Excel, and we say it’s part of Office 365 because most of that BI work that we’re doing, taking data, we all typically do it, right? Taking multiple Excel spreadsheets, creating data connections Really trying to get insights Of course, we’ll do a power pivot We’ll do some queries, bring in data, and then we’ll build dashboards You can do so much in Excel and then when you’re ready to share it, and really turn it into that true BI solution, that’s when you publish it to Power BI And we also have in the works, a Power BI dashboard For Office 365, it takes what’s available in the admin center to see your usage statistic for Office 365 and just goes way beyond that That’s in the works, the preview’s available now, and I’ll show you that a little bit later But at this point instead of talking about it, let’s have Ben show us some of these really cool intelligence features >> Okay So I’m gonna take a little bit of time and gonna go whirlwind through a whole bunch of products here And one of the things I want to call out is that when we think about intelligence, or when I think about intelligence, especially in the office suite, I kind of compare it to early 3D movies Do you remember when 3D first came out and the whole idea of 3D was this person pointing out of the screen to you So you’d have this finger, and you’d be like woah that’s 3D And then something like Avatar came out where 3D was really subtle It was more immersive and it was something that kind of helped you I feel the same with intelligence within Office And if we think back to intelligence originally, or the kind of first attempts we made at it with things like Clippy Clippy being able to say, hey I see you working on a Word document Do you want me to help you with that That was the version of someone like pointing out of the movie screen and slapping you in the face and saying, do you need help with this? Intelligence features now are so much more subtle, they just help you get your job done without interrupting your flow or interrupting what you’re doing It’s gonna go through some of those and we can keep that in mind when you’re thinking about how these intelligence features manifest throughout the applications And it’s starting Word, and I showed you some of the features in a keynote around how we’re helping people to be able to work better by create better content with the Word editor features But we’ve also got this new feature called document item tap, and what this does is it actually brings the power of the Microsoft graph right into Word And so what I’m doing here by clicking document item tap link, I’m actually getting a list of my most recent documents that I have been working on As a demo environment the list is not heavy populated But what is allows me to do, is to reuse work that I have done In a document I’m building So when we think about how we work with documents today,

Word is a really great way for me to be able to build all-up reports or reports that are bringing multiple documents together And so rather than needing to go out and find that document and open it up and copy what I want out and put it in, I can do all of this now right from within Word using the power of the Microsoft Graph Now I’m gonna go and search for a specific document I know is out there on the web or on my Delve environment And I’m gonna go ahead and hit search for the t-shirt forecast which is an Excel document You’ll notice what’s happened here is Word’s gone and looked at that document You can see it’s actually itemized that document and brought up all of the charts and things that I can leverage from that document within this Word report that I’m putting together If I hit the little plus button there I can actually drill in and start to see all of the objects that exist within that document that I can go and insert into my Word document And so to do that I simply, and I’m gonna bring this back up just a bit here To insert that, I simply hit add chart and you’ll see what happens there is that chart is directly inserted into my Word document Now I can do this with as many as I like, I can go and insert different charts in there And the beauty is this isn’t a screen shot This isn’t just a frame from the document that I’m pulling it from It’s the actual chart, so as I then go into that chart and decide, you know what? That really doesn’t match the look and feel of my Word document I can go and reformat using the standard charting engine that we have within Office so that I can start to bring that in and reuse that work without having to jump out of a document, lose context, and jump around my applications as part of that So really great ways for me to be able to work across applications I’m gonna switch gears, because we were in Charts, I wanna move over to Excel and show you some of the things we’re working on And at the moment exists as third party add ins, but we’re working to bring to the Excel, Excel application natively as well And one of those is around how you actually work with data more effectively And so what I can see here is I have a bunch of feedback information here And this actually came from Techspace comments on feedback on a t-shirt that we had put out and it’s all text-based feedback So we can see it’s things like great, it’s perfect, easy but not so good, poor customer service, product okay, good, good, etc And so the problem is here is that I wanna take this and I want use this data more effectively, or data And I’m gonna interchange data and data cuz I’m Australian and haven’t figured out how I want to say it yet, so I apologize But I wanna be able to use this more effectively so I can use it and start to chart with it And so what I have here is an Azure machine learning add-in for Excel This is available today and anyone can get access to this And what I’m gonna do is I’m gonna select my input range which is in this case is my tech based data and I’ve got 1600 rows, actually 1,677 rows And I’m gonna simply gonna come into here and select G1 as my output column So go all the way back up to the top And I’m gonna go ahead and hit predict And what’s gonna happen here is that data’s gonna be sent up to the cloud and we’re gonna run a sentiment analysis over that And you’ll see within a couple of seconds I’ve manged to get a sentiment analysis of positive negative neutral, as well as a confidence score that goes along with it based on that text information I had And so the beauty is here, I’ve taken what was a huge list of information that I couldn’t go and process out anything and I’ve now put this into a place where I can’t start to use this in the charting engine within excel Now the beauty is that all this information has a location based with it as well And so what I’m gonna do is take this, select the data I’ve got and we’re gonna go insert our new map chart Now the map chart is a new chart within Excel It’s based off the standard charting engine, but what this allows me to do is create a 2-D chart, in this case down to the county level, getting a look at that information So I can now do sentinel analysis, in this case across the continental United States really easily without needing to go out and fire up more complex tools or more memory intensive tools like the big charting engine that we have with, I’m trying to remember the name of it off the top of my head and I can’t, like your 3D maps and those kind of things but allows me to be able to chart this information visually really, really simply as well Now, at the moment, I’ve only got data in here for the Continental US, but if I was to scale this out to the globe, that would continue to branch out to the rest of the world as well And that chart will expand and contract depending on what information I have in there So really useful tool is taking advantage both intelligence in the Cloud and also a new charting engine as well All right, let’s move over to some of the things that we promised which is around PowerPoint as well cuz we’ve got some really cool tools in here And the first is a feature you may or may not have seen yet but it’s a feature called designer And what this does is takes things like images that I put into slides And uses those to then suggest to me slide designs And again, this is really subtle intelligence in what we’re doing here Because we’re not just looking at those images and going, hey, you could lay them out this way or that way But we’re also doing really, really subtle things, like salient region detection What that means is that we’re looking at the focal point of the two images I have here and we’re ensuring that no matter what design

you select, that focal point is kept in focus We’re also looking at the color composition of those images as well And so, you’ll notice that we’ve got these other kind of trailing boxes here on the start and finish those images that match the colors And so, it doesn’t feel like those images are just being crammed into something that doesn’t make sense It actually feels like it is part of that slide design So that is one of the ways we are making it easier for you to be able to create beautiful slides and beautiful output We have also made it even easier for you to create even more engaging slides as well And, how many people here work on Powerpoint, in depth? Yeah, a couple of people like intentionally putting their hands up, it is okay, you can be proud of it But one of the big things is how do I take a slide and make it engaging? And we used to do this with animations and I have an animation pane here that you can see trails off to about the 8th or 7th circle of hell and what this does I’m gonna hit play and this is literally all this animation does Makes my tables move, makes me Yeah, it’s kind of pretty, and it’s not perfect by any stretch of the imagination You’ll notice that it now starts to overlap There’s still some things I need to do to fix that, but it was a lot of work to get it to this point >> He used to pay a vendor a lot of money >> [LAUGH] Lot of money, but what you’ll see here is I’ve got those same slides down here, in different frames of how I want them and I’m gonna use a new feature in PowerPoint called Morph What Morph does is it actually looks at those slides and more importantly the object on those slides and creates animation piles for me So I’m gonna come to my transition tab and I’m gonna apply the Morph transition here and what I’ll do is I’ll put this on full screen and let me make sure my I’m not going to be present a view I’m gonna put this up to full screen and what’s gonna happen here is that all I’ve done is applied the single transition I’ve done nothing else to this slides but PowerPoint’s looked at the objects, its looked that they’re current starting and finish location has gonna create this beautiful animations for me that are perfect every time >> And so without the need for me to have to have all the great animation tools available to me, I can actually go and create this with the click of a button I can actually even take it a step further, and I’m gonna use these two slides here I’m gonna go and apply the same morph transition on here But I’m gonna apply another effect on this as well Which is, I’m gonna do this down to a character level And so what we can do is now as I move between slides, I can get effects that I could never do with the animation pane I’ll just be able to hover over my text, reshuffle, and move from slide to slide And these are really simple things, but they help create engaging content that people can actually start to look at slides and not be so bored anymore with things that are going on And so great ways to kind of spice up your presentation Now, one of the other things we’ve put in there as well when it comes to spicing up your presentation is a feature called PowerPoint Zoom Now how many people have gone into a presentation, and you have your flow, you have your 10 slides, 15 slides, 100 slides, whatever it happens to be And you’re ready to go start to finish and somebody says that’s great, all I want to see is what you know is on slide 15. Right? And so, you end up going to get through to the slide you want Now, one of the beauties of PowerPoint Zoom is it allows me to take a presentation and create a non-linear progression through that So, what I’m going to do, is I have this entire presentation on Martin Luther King, and I’m going to go and insert a new summary zoom What this does is brings up all my slides for me, and I wanna simply go and select the different areas or sections that I have within my slides And it’s simply selecting the ones I want I’ll go through and I’ll select his March on Washington, we’ll go to assassination and aftermath, and legacy And I’m gonna go ahead and hit insert, and what we do is we get these new slide created With the six objects that I selected And these are actual objects to I can go and resize those round So I can actually make that slide look nice And what this allows me to do now, is if I come in my presentation and someone comes up to me and says, all I really care about Ben is information that you have on the March on Washington, I can say great, click on that section, And am taking strain into that section of presentation Now as I go through the slides that are in that section, and I finish that section, I can go back to my summary zoom, so now I can start to jump back at to different areas, and start to progress my way through the presentation in any way I want It’s a really really rich tool that helps me be super effective and create great output So just like I said subtle intelligence, things that help us be more effective and help create better content The other area we’ve made progression as well within this is, within the Office 365 environment itself And one of the things that we tend to make a lot of changes on within Office 365 is, we add new features and we create things that not everyone knows how to access And so how many people have heard of Tell Me? Tell Me was a feature we released into Office a little while ago, where you could ask questions of the Office client, and get functionality and features back We’ve now built that functionality directly into Office 365 portal as well And so if you click the question mark here within Office 365, I can come into that And I can ask anything I want, so in this case I’ve got Create Calendar, but

maybe I wanna change the theme of my Office 365 environment And so by typing in Theme, you’ll notice I now get access direct to that functionality rather than needing to source my way through settings and find out where to change the themes I can do that I can also do it with things like creating calendar items And so if I wanna say, in this case compose a calendar item, the moment I click on that link, I actually get taken straight to Outlook, and it’ll take a second to load Into my calendar, and then I have a new blank calendar item ready to go So these are some of the ways that we’re using the same engine within Tell Me now, directly within Office 365, to help people be able to find functionality as well, and be more effective in the way they’re working, okay? We’ll switch >> All right, hopefully you learned something new there I know I did, on that last bit It’s a new addition So let’s talk about trusts and then we’ll explore a little bit about management in the Office 365 admin center But as you know, my experience talking to many customers over the years is trust is hugely important, and a top priority And a lot of you are on Office 365 Of course it’s still a priority You have to answer if you’re not leadership to your leadership and explain how your data is safe, how your data is being subject to privacy guidelines And then you have new industry compliant standards that pop up, right? So our focus on trust and we have the Office 365 Trust Center It’s one of my favorite resources You can go there, and you can learn all about this Let me just give you a brief overview We talk about security, and really what we’re doing around securing on the software layers, and physical security, privacy, conversation in itself What’s our privacy policy? And then transparency, stuff about the data centers Where are our data centers? Where does your data reside? You’re on Office 365, you still have this big map of data centers Where actually is your data center? We try to be as transparent as possible And then there’s stuff like government requests Who is asking for access to your data? What law enforcement agencies in the US and other countries are making requests, making access requests? And we’re as transparent as possible on that We have sites in the trust center dedicated to listing out those requests and we share as much information as we can So on the compliance side as Jason mentioned, we really are industry leaders in attaining the most compliance certifications If there’s a new one out, if we don’t have it, we’re testing for it, right? So rest assured We have a story around every compliant certification That’s typically when you talk to your local rep you ask about it We’ll guide you through that process and then you can go to the Trust Center to find more information on that We have full audit tracking on events that occur You could request those reports We have some built-in auditing in our admin center and just know this is always improving And then we have features around compliance where you can be active and do Advanced eDiscovery, right? We’ve made some acquisitions in the past on our eDiscovery agents built into Office 365 Pretty much the industry-leading solution for discovering data, doing search, doing searches for legal reasons, and putting that data on a hold so you can officially have a record of it and provide it to the analysts that need to Then on a privacy front, we’ve always been clear, our privacy statement is on the Trust Center You could read that, typically that’s something that’s always reviewed prior to signing on to Office 365 We have a commitment that we don’t mine customer data for advertising, right? Anything we’ll be doing with your data is regarding improving your service or going in and via a trouble ticket, if we have to access that data And then we even take it further We have a feature called Customer Lockbox, where if you sign up for that, it’s part of our E5 Suite You can control which engineers at Microsoft have access to your data in the Customer Lockbox Basically you open up a ticket, you assign, you say okay I’m giving you access between noon and 4 PM Go fix it and then I’m gonna revoke your access A lot of customers have asked for that And so that’s something we’ve added based on customer demand

We talked about our enterprise protection just as a whole How are you protected? Encryption across the board, at rest and in transit, pretty much satisfying most customer needs there DLP is built into Office365, data loss prevention Creating your own policies in the admin center to ensure your data is not leaking Historically, we use third party products We route our email through a separate gateway, that’s included right now It has been for awhile in Office 365, where you could protect social security numbers, credit cards, keywords, and really gain insight into what’s going on, on your email platform We talked about Intune already Windows Information Protection, that’s protecting your data at a document level RMS, right, we’re all familiar with RMS throughout the years That was the protection server And then it was Azure Rights Management, now it’s Windows Information Protection Or there’s Azure Information Protection on the Azure site, then there’s Windows information protection at the Windows 10 client side as well, where we protect that data So we really do have protection across the board at that application level as well, not just at the gateway level And then of course we have ability to classify data with your confidential, open type policies, name your policies, whatever you want, we have the ability to do that at a document level It’s something every company should certainly review Go over your data classified And just addressing common security challenges, just because we know that there are issues Jason shared it in the keynote I won’t go through these but we just know that typically it takes a long time to identify, get insight into security issues Our tools make sure, if not real time, make sure that you have insight into any security issues that are going on and that’s across the full range of products A recent development, we dive into this in our Office 365 security session that’s coming up I believe today, this afternoon But this gives us our, it’s an enhanced visibility just into controlling your Office 365 This is an environment, this is a new portal ASM, Advanced Security Management, it’s where we can be proactive about our threat detection And it surfaces us, that abnormal usage going on, and security incidents, somebody logging in from different continents, that sort of stuff We don’t have to go search for that happening It’s just surfaced to us, right, because, we don’t have the time to go search for that And then just, at this portal, ASM, it’s where you initiate all your control on security So it gives you kind of that one place to control all your policies And then basically there is a feature that really allows you to see the application activity, or tackling shadow IT issues in your organization, no agents required So it’s basically telling you what’s being run, what other applications are users running in the organization that may be at risk And that surfaces in the ASM portal as well So if we talk about management from a whole, we do have our, and what really should be important to you, we have our road map I’m not sure how many of you have checked out our rolling Office 365 public road map, roadmap.office365.com That’s where you see, basically, me being a product manager for Office, I don’t have much more insight into the road map than what’s on that site We try to be as transparent as possible, go out about 90 days And we share with you what’s being worked on, what was just delivered, what’s in the process of being rolled out, and what’s coming so you can have insight Historically, you would have to contact your sales rep, sign an NDA, and then get this big, long presentation We’re trying to be as transparent as possible Because the cloud is fast, it’s moving And just make sure you bookmark that site First Release program How many of you are on the First Release? Right, this is a hugely important A lot of 365 hands went up First Release is basically It’s a program that you would put in your IT department, power users Anyone that wants to get the new 365 features first, so

you can test them out, see how they affect your organization, then everyone else will get them 30 days later It’s the first release program, and a lot of companies leverage this just so there aren’t any surprises You don’t have a flood of user calls Monday morning after we roll out a new feature, and everyone’s saying, what the heck is this, gives you that chance to prepare And it’s something I recommend everyone be a part of if you’re in IT And then of course management on the go, if you’re an Office 365 admin, I guarantee you have the Office 365 admin app This really just allows us the flexibility of not having to be glued to our desk, right? We can on the go as we’re walking around the office, at lunch, at home, we can do quite a bit of administrative activities with our mobile app And we’re continually investing here, we know it’s important We know the modern admin is [LAUGH] certainly not sitting at their desk all day with the Admin Center out there So, I know we don’t have a ton of time, but I think Ben has a few admin features he’s gonna show you right now >> Sure so, I have, well, actually, I have no time cuz the camera’s going up instead of down So, I’ll take a quick whirlwind tour of the new admin console, and just show you some of the updates we’ve made to that We recently released changes into the first release program for and preview for Admin Center updates What this allows you to do is as an admin you can now customize the admin dashboard to really be focused around the things that you’re interested in So this is the new Admin Center within Office 365 You can see access to all of the standard features that I’d expect in the side here on the left of my Users, Groups, Resources, Billing, etc However, in the center here, I can actually go ahead, I’m gonna go ahead and dismiss that coffee I created earlier I can actually come into here and make changes as well And so, if I want, I can actually start to add new panes into this area I can edit that and create new controls in here as I want to But what this allows me to do is give me quick access into the things that are important to me So things like Service Health Dashboard, where I can now start to say the things that are important can show up there I can also go and put things like new usage reports in here as well And so for example, the new usage reports that Mike was talking about, that we’re working on actually start to give you a view into how your service is being used on every service level And so as an admin, I now have a great view over what’s actually happening throughout my organization at a glance via this Power BI dashboard And I can see things like my Office activations, how my storage on OneDrive is going, how many SharePoint sites I have, how many Skype for Business minutes are being used which in this case is not many And really start to get a view as to how my environment’s tracking and how that’s being used Now, there is a bunch more I could show you but I’m acutely aware of the fact we’re over time, so I’m gonna hand back to Mike to finish up >> I will close us out Yeah, we are absolutely committed to your success We showed this slide in the keynote, I wanna reiterate it A couple resources here that my team is deeply involved with, we have the Mechanics videos We know you don’t wanna sit through 75-minute videos on Microsoft products, these are 5-minute chunks A colleague of ours does all of them and he sits down with the experts at Microsoft Check it out, you will learn so much It’s a great way to keep up to speed because within a few weeks of a release, Jeremy Chapman, has them in Studio doing the Mechanics videos And then the tech community, someone on my team, and Ann actually, in the front row, is responsible for the tech community This is a new platform basically for community across Microsoft Windows, Azure, Office 365, for you to go and really leverage each other, make new connections All the content, for example, of the Tech Summit, is posted on the community as well and linked to And so, if you’re in IT and responsible for Office 365, you really need to leverage this resource FastTrack, I’m not sure how many of you have heard of FastTrack Basically, it is our free service to get you onto Office 365, not just on, but to start using it So a lot of you raised your hand, you’re Office 365 users If your organization is over 50 people, call the FastTrack team, engage with them, they will help you plan usage and deployment strategies for all of the Office 365 Suite, or any part of the Office 365 Suite Say you’re on 365, you got it a year ago, but you wanna roll out Skype for Business, you wanna roll out SharePoint Team sites They will guide you through this and give you project plans, engineering resources for free, it’s included A lot of people know FastTrack for deployment, they’ll help you deploy But they don’t know that they will help you use it and

really customize your platform and really work with your users to get adoption within the organization So, there’s also a session over the next two days specifically on the FastTrack program I am sorry this is small, but this is what’s coming up for the next two days These are all the Office Sessions I didn’t include the Office dev sessions, those are dev specific But just coming up in the next hour, we have something on groups, Exchange, folks talking about hybrid, right, in a session coming up We have a Skype session Ben talked about the Admin Center If you wanna go to an hour on just Office 365 Admin, we have, what’s new in the Office 365 Management session coming up Take a picture, or just go to the Tech Summit page and you’ll find all these sessions if you feel to buy Office 365 Everything I talked about pretty much today, there’s a specific session diving into it over the next two days So, we’re way over time, appreciate everyone coming Thank you And hopefully we’ll see you tonight at the Ask the Experts and get to talk to you Thank you >> [APPLAUSE]